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Dabs.com?

I've been spending some time reading through some of the posts around here and I have noticed that a few people seem to be talking about Dabs.com

Now from what I know of them, They used to recieve a lot of bad press for their poor customer service etc

Have they sorted things out now or are people still having trouble with them?

I have noticed that they have re-vamped their website a recently and they seem very proffesional but what are peoples views on them?

dabs new site

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"Patience is a Virtue, Anger is a Gift"

Last edited by Richie_Rich on Nov 20th, 2003 at 04:51 PM

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I take it nobody here has used these people before?

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"Patience is a Virtue, Anger is a Gift"

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It looks like it, doesn't it.

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Kind regards
Stephen

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Hi
Yep I've used them in the past, but never again, had to threaten court action to get a refund, which did the trick.
Just my penny worth!!
Regards
Mike

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quote:

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Originally posted by mike
Hi
Yep I've used them in the past, but never again, had to threaten court action to get a refund, which did the trick.
Just my penny worth!!
Regards
Mike

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What happened there then? Sounds pretty serious to me!

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"Patience is a Virtue, Anger is a Gift"

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I had used Dabs succesfully on many occasions however early in 2002 I ordered a computer hard drive online, they debited £71.61 from my credit card twice!!, and then ignored my email requests and snail mail requests for a refund, so I threatened court action if a refund wasn't recieved within 7 days, this did the trick, but I received no apology whatsoever. So no more business goes there way!!
Hope this helps
Regards
Mike

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That is absolute madness and the least they could have done would have been to apologise!

I can understand now why you would never use them again but it's suprising that a company of their size has no effective customer service team in place as I'm sure if this problem was addressed they would have a really successfull business with more return customers!

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"Patience is a Virtue, Anger is a Gift"

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Is anybody here using a flat-screen monitor and if so what model?

I'm looking to treat myself to one so any recommendations are most welcome!

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"Patience is a Virtue, Anger is a Gift"

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I have a flat panel LCD monitor at the office and it is horrible for viewing photos. I use a ViewSonic E90fb 19" crt at home. It is much, much better.

Tim

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quote:

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Originally posted by ratcheer
I have a flat panel LCD monitor at the office and it is horrible for viewing photos. I use a ViewSonic E90fb 19" crt at home. It is much, much better.

Tim

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"Patience is a Virtue, Anger is a Gift"

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