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I stopped into RITZ today. I asked to look at,

KODAK P850

CANON S2IS

NIKON 8800

SONY H1

PANASONIC FZ30

Was told by the saleman that KODAK did not make a camera with 12X zoom and IS. When I said I'm sure they do the second salesman behind the counter jumped in and told me I was mistaken. That the P880 was the only camera in the P line from KODAK. He then pulled a DX7590 from the case ( The big label said it was a Z7590 ) and told me this was the longest zoom camera KADAK made. He then went on to tell me I didn't want anything KODAK made that they were years behind.

Then I asked to see the S2IS, I was told that that camera was not in stock but at the warehouse. He then went on to tell me it was a poorly built camera and he would not have one.

Ok may I see the NIKON 88OO I asked. He told they do not stock or warehouse that camera because it's over priced and the slowest camera in the class.

When I asked to see the Sony H! he stopped to tell me about the PANASONIC FZ30. This is the best camera in this class. It has the highest reviews of any camera in all tests. It's the best built, best picture quality, best EVE and LCD of any digital made. The camera is now in my hands and I again ask to see the SONY H1. He tells me he sold the last one the night before and does not think they will have another till the new year.

While I'm looking over the P850, DX7590, and the FZ30 the second salesman goes to help a lady 10 feet away from me. She came in to get the CANON A410 thats listed in the flyer for $199.99. That salesman tells her that the KODAK C310 is a much better camera at the same price and that it comes with a printer you put the camera on. He told her how great KODAK cameras were. He told her that they are so easy to use. He told her the printer was rated as the best in the market today. He told her KODAK cameras are among the on the market.

The two guys in that store would give their mother to the devil to make a sale. It's to bad they have no idea how to tell if someone knows evan a little bit about what they are saying. I never opened my bag with the P850 in it. I just walked out.

Thats store is located in Chandler Az

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I have not had such bad experiences at the Wolf Camera (a sibling store of Ritz) I shop at, sometimes. But the store you are describing sounds as bad as a Circuit City or Comp USA. Its all bait and switch, we'll sell you anything you want, as long as we have it and can make a lot of money on it.

I would not go back.

Tim

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For what it's worth:

I have dealt with:

B&H http://www.bhphotovideo.com/

Unique Photo http://www.uniquephoto.com/

Ephotocraft http://www.ephotocraft.com/

with good experiences every time.


Frank

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I'll add www.adorama.com to the list of people that are good to shop from.

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BH Photo is an outrstanding store. They ofter many choices, they are knowledgable and have excellent customer service.

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I'll add another vote for B&H. I live overseas so dealing with a reputable sournce is important due to shipping concerns and B&H customer service is outstanding.

On a very few items they have been slightly more expensive but always the overall order is very competative with any other site and they don't try to sell you things you don't need.

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Monica

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Yep..............I know B&H as well as anyone, but this was about how things went at RITZ camera in Chandler Arizona.

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