Dabs?

[Richie_Rich]

I've been spending some time reading through some of the posts around here and I have noticed that a few people seem to be talking about Dabs.com

Now from what I know of them, They used to recieve a lot of bad press for their poor customer service etc

Have they sorted things out now or are people still having trouble with them?

I have noticed that they have re-vamped their website a recently and they seem very proffesional but what are peoples views on them?

dabs new site

[Richie_Rich]

I take it nobody here has used these people before?

[Bytephoto]

It looks like it, doesn't it.

[mike]

Hi
Yep I've used them in the past, but never again, had to threaten court action to get a refund, which did the trick.
Just my penny worth!!
Regards
Mike

[Richie_Rich]

Originally posted by mike
Hi
Yep I've used them in the past, but never again, had to threaten court action to get a refund, which did the trick.
Just my penny worth!!
Regards
Mike

What happened there then? Sounds pretty serious to me!

[mike]

I had used Dabs succesfully on many occasions however early in 2002 I ordered a computer hard drive online, they debited ’…’‚‚£71.61 from my credit card twice!!, and then ignored my email requests and snail mail requests for a refund, so I threatened court action if a refund wasn't recieved within 7 days, this did the trick, but I received no apology whatsoever. So no more business goes there way!!
Hope this helps
Regards
Mike

[Richie_Rich]

That is absolute madness and the least they could have done would have been to apologise!

I can understand now why you would never use them again but it's suprising that a company of their size has no effective customer service team in place as I'm sure if this problem was addressed they would have a really successfull business with more return customers!

[Richie_Rich]

Is anybody here using a flat-screen monitor and if so what model?

I'm looking to treat myself to one so any recommendations are most welcome!

[ratcheer]

I have a flat panel LCD monitor at the office and it is horrible for viewing photos. I use a ViewSonic E90fb 19" crt at home. It is much, much better.

Tim

[Richie_Rich]

Originally posted by ratcheer
I have a flat panel LCD monitor at the office and it is horrible for viewing photos. I use a ViewSonic E90fb 19" crt at home. It is much, much better.

Tim

That's an interesting comment as I had a friend telling me exactly the same yesterday!