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Canon Thread, computer wont show the camera drive in Digital Camera Discussions; Hi. I own an SD 300. when i connect it using USB to my IBM ThinkPad T40 laptop it recognizes ...

  1. #1
    idanr is offline Junior Member idanr is on a distinguished road
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    computer wont show the camera drive

    Hi.
    I own an SD 300. when i connect it using USB to my IBM ThinkPad T40 laptop it recognizes the camera but doesnt show a camera drive in 'My Computer'. instead, I get a list of programs to view the camera pictures.
    when i connect the camera to my home pc it works fine (including the drive).
    I use windows 2000.
    tried to reinstall the drivers, didnt work.

    Thank's.

  2. #2
    ponder is offline Member ponder is on a distinguished road
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    Camera Drivers

    Idanr,
    What is installed on your home computer? If it's Windows XP, then that's why your camera comes right up on the computer. Windows 2000 needs to have drivers installed for the Canon before it will work properly and recognize the camera as a removable drive. You should first install the CD you received with your camera and then try plugging in your camera. The Thinkpad should then find the drivers and everything should work fine.

    You state that you already installed the drivers, but they didn't work. If the drivers are corrupt for some reason, you will need to be sure that you have un-installed them completely or you will have the same problem again.

    Try going to Canon's site and see if there are newer drivers for your camera too as this might help. You can also send a note to Canon technical support as they are pretty helpful too.
    Here's a link to drivers for the Canon SD300 http://alpha03.c-wss.com/inc/ApplServlet?SV=WWUCA900

    Here are some troubleshooting tips from Canon on your exact problem.
    http://alpha03.c-wss.com/inc/ApplSer...CA104&TRF=MAIN

    I hope this helps you with your issue.

    Ponder
    Feedback is a gift!

  3. #3
    Hosebag is offline Junior Member Hosebag is on a distinguished road
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    Red face Connecting camera

    Forget hooking up the camera....take the memory card out of it and use a card reader connected to the computer to put the memory card into.

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