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Richie_Rich
Nov 10th, 2003, 03:59 AM
I've been spending some time reading through some of the posts around here and I have noticed that a few people seem to be talking about Dabs.com

Now from what I know of them, They used to recieve a lot of bad press for their poor customer service etc

Have they sorted things out now or are people still having trouble with them?

I have noticed that they have re-vamped their website a recently and they seem very proffesional but what are peoples views on them?

dabs new site (http://www.dabs.com/uk)
Richie_Rich
Nov 20th, 2003, 09:50 AM
I take it nobody here has used these people before?
Bytephoto
Nov 20th, 2003, 11:17 AM
It looks like it, doesn't it. :(
mike
Nov 20th, 2003, 12:23 PM
Hi
Yep I've used them in the past, but never again, had to threaten court action to get a refund, which did the trick.
Just my penny worth!!
Regards
Mike
Richie_Rich
Nov 21st, 2003, 02:57 AM
Originally posted by mike
Hi
Yep I've used them in the past, but never again, had to threaten court action to get a refund, which did the trick.
Just my penny worth!!
Regards
Mike

What happened there then? Sounds pretty serious to me! :eek:
mike
Nov 21st, 2003, 12:18 PM
I had used Dabs succesfully on many occasions however early in 2002 I ordered a computer hard drive online, they debited £71.61 from my credit card twice!!, and then ignored my email requests and snail mail requests for a refund, so I threatened court action if a refund wasn't recieved within 7 days, this did the trick, but I received no apology whatsoever. So no more business goes there way!!
Hope this helps
Regards
Mike
Richie_Rich
Nov 24th, 2003, 05:30 AM
That is absolute madness and the least they could have done would have been to apologise!

I can understand now why you would never use them again but it's suprising that a company of their size has no effective customer service team in place as I'm sure if this problem was addressed they would have a really successfull business with more return customers!
Richie_Rich
Dec 8th, 2003, 08:32 AM
Is anybody here using a flat-screen monitor and if so what model?

I'm looking to treat myself to one so any recommendations are most welcome!
ratcheer
Dec 9th, 2003, 05:33 PM
I have a flat panel LCD monitor at the office and it is horrible for viewing photos. I use a ViewSonic E90fb 19" crt at home. It is much, much better.

Tim
Richie_Rich
Dec 10th, 2003, 04:26 AM
Originally posted by ratcheer
I have a flat panel LCD monitor at the office and it is horrible for viewing photos. I use a ViewSonic E90fb 19" crt at home. It is much, much better.

Tim

That's an interesting comment as I had a friend telling me exactly the same yesterday!